Saturday, July 18, 2009

Is ebay having financial troubles???

I am wondering if the reason ebay is making bonehead decisions like changing the My eBay summary page because they are having serious money problems like just about every other company these days. Many companies grab at straws in the end, making just these kinds of mistakes. It is obvious by the posts, that users are more than unhappy with the new format. I wrote in just like everyone else yet customer service never even bothered to acknowledge my email. Could it be because eBay laid-off the majority of the customer service staff? It seems appearant no one at eBay cares about customer satisfaction at this point and that is what seems to point to money trouble.



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